Established in 2001, Hague is a multi-disciplined construction company based at Rochester in Kent. We operate throughout the south east undertaking projects in both the Public and Private industrial, commercial, education, port and housing sectors. Our business model encourages long term customer and supply chain relationships coupled with motivated, competent workforce which provides them with the ability to offer practical construction solutions incorporating achievable and safe programmes that we are able to control and deliver on time and on budget.
We were very keen to find a solution where they could have all their digital documents in one place. Users need to track documents daily and through BuilderStorm’s collaborative platform this is easily achieved. We also have clients and suppliers who can all use the software to enable everyone to have that end to end sight on a project. The software is easy to use and BuilderStorm spent time out on site really understanding what it’s like for an end user. We needed all timesheets to be digitised to ensure these were filled in accurately, on time and could be exported onto our staff tool, where the existing current processes had no sight of this.
The drive over the last 9 months on customer service and training has been exceptional, all credit to the staff and management team. After our initial call with BuilderStorm we could see the software would provide the features we needed support with. We set up a day’s training on site which was well received by the team and in a very short space of time we were all set to go. At a touch of a button our users had all their documents online and wherever the user was they had instant access to these.
We spent a considerable amount of time researching software that would enable us to have access to any documents online to ensure better audit trails. Before BuilderStorm they had the use of other systems in the market which was complicated and caused concerns due to the usability of the system. We needed a system that was easy for the operatives to use and needed notifications to changes or completion of documents. The development within the system shows great construction knowledge and forward thinking innovation to assist in the every changing construction world. The support during COVID, has been exceptional.